Case Study: Consolidated Communications achieves real-time sales transparency and confidence with Varicent Incentives

Consolidated Communications - Customer Case Study

Consolidated Communications, one of the top ten fiber providers in the United States, was struggling to manage increasingly complex sales incentive plans with spreadsheets. The sales team needed real-time transparency into pay and performance, while leadership needed accurate tracking of productivity and KPIs without manual effort. Consolidated Communications turned to Varicent Incentives to solve these challenges.

Varicent implemented an automated workflow that gave sellers instant access to their pay, quota progress, and performance metrics in one place. The results included greater confidence and trust among salespeople, faster decisions, fewer disputes, and improved visibility into payout accuracy and compensation effectiveness.

Consolidated Communications