Case Study: RedBrick achieves 21% community growth and 93% retention with Vantaca + HOAi

RedBrick Retains 93% of Customers While Scaling with Vantaca + HOAi

RedBrick, a community management company, faced significant challenges in scaling its operations due to its reliance on fragmented tools and manual processes. Their lean team was overwhelmed by work trapped in email threads, physical invoice stacks, and ad-hoc approvals, which hindered their ability to manage a growing portfolio efficiently.

By implementing the Vantaca platform supercharged with HOAi, RedBrick automated its key workflows. Vantaca provided the structure to streamline processes like accounts payable and homeowner requests, which HOAi then accelerated. The results were substantial, including a 90% faster invoice processing time, a 21% growth in doors managed without adding new staff, and projected labor cost savings of $40,000–$100,000, all while maintaining a 93% customer retention rate.

RedBrick

Todd Short

Director of Business Development & Chief Technology Officer