Case Study: Around the Clock Management eliminates payment-related calls with Vantaca Pay

Around the Clock Management Cuts Payment-Related Calls to Zero with Vantaca Pay

Around the Clock, Inc., a property management company, faced significant inefficiencies in its payment processing. With a portfolio of over 10,000 homeowners, the company struggled with payment delays of up to two weeks and a high volume of related support calls. These challenges created administrative burdens for staff and frustration for residents. To address this, the company turned to Vantaca for its Vantaca Pay solution.

By implementing Vantaca Pay, Around the Clock, Inc. gained instant payment processing and real-time visibility for homeowners. The solution from Vantaca eliminated payment delays and reduced payment-related call volume to zero. The accounting team saw a 20% reduction in its administrative workload, and inspection times were cut by 50%. This led to dramatically improved operational efficiency and significantly higher homeowner satisfaction.

Around the Clock, Inc.

Jenny Allyn

Treasurer and CFO