VanillaSoft
18 Case Studies
A VanillaSoft Case Study
SalesRoads, a leading B2B appointment‑setting and lead‑generation firm, needed a simple, cloud‑based CRM built for heavy cold calling. Existing systems were cumbersome, reduced key calling metrics, and made campaign changes, reporting, and new‑hire training slow and costly—especially for a remote, nationwide team.
VanillaSoft delivered queue‑based routing, preview dialing, email templates, e‑Gen follow‑up and web reporting, enabling reps to see all lead details in one screen and eliminate dead time between calls. The result: sales up 20%, productivity and calls per hour up 35%, much faster onboarding (hours vs. days), improved conversion rates and better campaign insights.
David Kreiger
President