Case Study: Tipalti achieves $4M in pipeline and 23X ROI with UserGems

Tipalti starts engaging previous customers and creates $4M in pipeline with UserGems

Tipalti, a mid-market payables automation company, wanted a better way to identify and re-engage previous customers and surface high-value prospects for its SDR team. Using UserGems, Tipalti set out to reduce manual research, help junior SDRs work territories more effectively, and speed up outreach to contacts who had moved to new companies.

With UserGems’ pipeline generation playbooks and automation integrated into Outreach, Tipalti was able to run always-on prospecting campaigns around job changes and relationship insights. The result was close to $4M in pipeline generated and 23X ROI in closed won revenue, while also improving rep efficiency and accelerating deal timelines.

Tipalti

Korey Krueger

Sr. Manager, Sales Development