Case Study: Outreach achieves 8x ROI and $1.2M in pipeline with UserGems

Outreach generates $1.2M in pipeline and 8x ROI with UserGems

Outreach, a provider of a Sales Execution Platform, faced the challenge of manually tracking when their champions and economic buyers changed jobs. This inefficient process resulted in missed or slow-start opportunities. To solve this, they implemented UserGems, a service that automates champion job change tracking.

The UserGems solution provided actionable alerts to Outreach's account executives and integrated with their own platform for sales execution. This implementation generated an 8x ROI in the first year and over $1.2 million in new pipeline from opportunities sourced by UserGems.

Outreach