UserGems
43 Case Studies
A UserGems Case Study
NetSPI, a global leader in enterprise penetration testing, faced a challenge where its sales development representatives were spending excessive time on manual prospecting. They struggled to track job changes and identify high-value prospects efficiently, making their outbound efforts inconsistent. To address this, they turned to UserGems and its AI agent, Gem-E, for a more scalable solution.
The solution implemented by UserGems automated the process of surfacing high-intent contacts and integrated directly into the team's workflow. Using Gem-E for AI research and personalization, NetSPI booked 71 meetings and generated $610,000 in pipeline within five months. UserGems helped the team dramatically improve efficiency, reducing their calling targets from 300 to 30 contacts while seeing better results and the program paid for itself within months.