Case Study: Dozuki achieves 9X ROI and 10X larger deal sizes with UserGems

Dozuki wins 5 deals and drives 9X ROI with UserGems

Dozuki, a digital manufacturing training platform, faced a challenge with their champions and buyers frequently changing companies. Their manual efforts to track these job changers were unscalable and resulted in ineffective blind outreach. They adopted UserGems, a champion tracking tool, to automate this process and capitalize on warm leads.

By implementing UserGems, Dozuki automated the identification of former champions moving to new companies, enabling targeted and personalized outreach. This solution delivered significant results, including a 9X ROI within six months, a deal size increase of over 10X, and improved pipeline velocity. UserGems also helped their customer success team with client retention and identifying expansion opportunities within existing accounts.

Dozuki