Case Study: D-Orbit streamlines IT operations and asset tracking with HaloITSM

Future-Proofing IT Management D-Orbit’s Seamless Transition to HaloITSM

D-Orbit, a pioneering company in the space economy, faced operational inefficiencies with its previous IT system. The platform lacked comprehensive process coverage and critical integrations, making asset management difficult and hindering the team's ability to track performance. To overcome these challenges, they turned to the vendor Halo for its HaloITSM solution.

By implementing HaloITSM, D-Orbit achieved a seamless transition, with key features like native integration automating asset tracking and custom APIs providing easy access to performance metrics. This resulted in faster IT operations, streamlined ticket resolution, and greater visibility into their performance. The solution from Halo has provided D-Orbit with a scalable platform that supports their plans for future growth.

D-Orbit

Luca Bartoni

Head of Infrastructure & Cybersecurity