Halo
94 Case Studies
A Halo Case Study
Envision Radiology, a US medical imaging provider, faced a challenge as its use of the Halo platform grew rapidly across twelve departments. With only one dedicated administrator, the team could not keep pace with the demand for new processes and workflows, leaving them overwhelmed and unable to build on the system's full potential.
Halo provided a dedicated Technical Account Manager (TAM) to work with Envision Radiology. This partnership resulted in automated workflows and custom reporting, freeing the admin to build rather than just maintain the system. The value of the TAM paid for itself within its term, with the team achieving more progress in five months than it had before.