Case Study: Lunavi achieves 2X sales productivity with Uniphore Sales Interaction Agent

Lunavi Accelerates Sales Onboarding by 50% with Uniphore

Lunavi, a provider of end-to-end IT infrastructure and application development solutions, needed help improving its consultative sales process. Because its team relies heavily on video calls, it struggled to capture buyer sentiment, navigate technical and communication issues, and onboard new sales reps quickly. To address these challenges, Lunavi turned to Uniphore’s Sales Interaction Agent.

Uniphore’s Sales Interaction Agent analyzed visual, verbal, and tonal cues during calls, provided real-time guidance, and automatically pushed insights into Salesforce after meetings. The result was a 50% faster onboarding process, doubled sales team productivity, increased win rates, and more sales opportunities identified from key moments in conversations.

Lunavi

Shawn Mills

President & Founder