Case Study: HealthCare Provider achieves rapid ROI and streamlined financial operations with Ultimus

Rapid delivery of core Financial Processes produces exceptional ROI for Healthcare provider

HealthCare Provider, a large post-acute healthcare organization with hundreds of facilities across the U.S., needed to automate complex, mission-critical financial processes in a highly regulated, document-heavy environment. The company turned to Ultimus and its Digital Process Automation Suite to replace siloed workflows, reduce errors, improve compliance, and handle complex requirements without heavy custom coding.

Ultimus implemented 14 production solutions in just five months, including patient refund approvals, A/R write-off approvals, bank account reconciliation, and monthly expense and revenue reviews. In the first four days of production, the initial five processes reached more than 1,000 end users, processed 751 refund requests, and approved 405 A/R write-offs; form completion time dropped from 15–30 minutes to five minutes or less, and the customer estimated ROI in as little as three months.