Case Study: NV Energy achieves automated, compliant legal discovery — cutting processing from 40 hours to 30 minutes weekly with Ultimus

NV Energy Automates their Legal Discovery Process and Enhances Productivity by Reducing Processing Time from 40 Hours to 30 Minutes a Week

NV Energy, which supplies electricity to 2.4 million customers (and natural gas to 145,000 in Reno‑Sparks) across Nevada and parts of California, faced a highly manual, error-prone legal discovery process with more than 100 steps. The workflow was labor intensive, depended on individual knowledge, tied up managers, and risked missed government deadlines, fines and delays to critical projects.

By implementing the Ultimus BPM Suite to automate routing, filing, exception handling and cross‑checks, NV Energy cut processing time from 40 hours to about 30 minutes per week, freed staff and managers from manual data work, and accelerated throughput—about 12,000 cases a year (1,000/month) can now be turned around in ten days—while improving compliance and reporting.

NV Energy