Case Study: Mid-Sized Bank achieves rapid digital transformation and cuts credit approval time to under 1 day with Ultimus DPA Suite

Bank standardizes on Ultimus to realize Digital Transformation

A mid-sized, publicly traded bank needed a scalable, enterprise-wide approach to digital process automation to break down product and process silos, eliminate costly one-off customizations, and enable globally manageable, user-friendly processes that business owners could change without IT involvement. The bank sought an “industrialized” development model to deliver consistent, multi-region automation at scale while ensuring high performance for mission-critical, customer-facing applications.

The bank implemented the Ultimus Digital Process Automation Suite—powered by Composed Process Solutions, generative low-code, the Adaptive BPM Suite, and Advanced Task Service—to rapidly build and manage end-to-end process families. In 18 months the team delivered 45 solutions, onboarded 800+ active users, and enabled implementers to produce complex solutions in about a month; core credit-approval turnaround fell from ~5 days to under 1 day while lowering costs, reducing training and errors, and improving visibility and global manageability, leading the bank to standardize on Ultimus.