Case Study: Swiss Federal Railways achieves 1.6M+ impressions and 2K new followers with Twitter

A Twitter Case Study

Preview of the Swiss Federal Railways Case Study

Swiss Federal Railways drives site visits and newsletter sign-ups with Twitter

Swiss Federal Railways (SBB CFF FFS) wanted to boost brand awareness among rail travelers, drive traffic to its online ticket shop and increase newsletter sign-ups, so it launched a targeted Twitter campaign aimed at users who hadn’t yet used its online services.

The campaign combined Website Cards (eye-catching preview images and targeted clicks), Promoted Accounts to grow followers, and an incentive-driven contest to spark engagement; over four months it delivered 1.6M+ impressions, added 2,000+ followers and achieved an engagement rate above 5%, meeting SBB’s objectives.


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Swiss Federal Railways

Patrick Römer

Digital Marketing Manager


Twitter

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