Case Study: Marginalen Bank achieves faster compliance and fraud checks with Tungsten Automation

Marginalen Bank saves 16 hours a day with Tungsten Automation

Marginalen Bank, a Scandinavian bank, faced challenges with its manual know-your-customer (KYC) processes, which were time-consuming, costly, and created compliance risks. To modernize its operations and meet regulatory demands, the bank partnered with Tungsten Automation and implemented their Tungsten RPA and Tungsten TotalAgility solutions to automate these key controls.

Working with Tungsten Automation, Marginalen Bank deployed an RPA software robot to automate fraud detection checks and other processes. This solution saved the bank 16 hours of manual labor per day, streamlined 13 key business processes, and improved accuracy, allowing staff to focus on customer-facing services. Tungsten Automation's technology also positioned the bank to better handle GDPR requests and reduce compliance exposure.

Marginalen Bank