Case Study: Arteris achieves faster, more efficient shared services with Tungsten Automation

Arteris cuts SSC workforce 40% with Tungsten Automation

Arteris, a major Brazilian highway management company, faced a challenge when moving to a shared services model. While this consolidation offered efficiencies, it risked losing the specialized knowledge of individual company processes. To succeed, their new Shared Services Center needed deep operational insight and streamlined, automated processes. To address this, Arteris worked with vendor Tungsten Automation and its partner TR Process, utilizing solutions like Tungsten TotalAgility and Tungsten Insight.

The solution implemented by Tungsten Automation provided a digitized and automated platform that offered end-to-end process visibility. This enabled Arteris to reduce the workforce supporting key services by half and operate with a team 40% smaller than comparable centers. The results included a significantly accelerated month-end closing process and highly reliable, error-free supplier invoicing, ensuring the company runs more productively and profitably.

Arteris