Case Study: Flatiron Health Cuts Purchase Approval Time by 50% with Tropic

Flatiron Health Reduces Purchase Approval Time by 50% with Tropic

Flatiron Health, a biotechnology and healthtech company, needed better visibility and control over software purchasing as its tech stack grew. Using an enterprise-level purchase request process, spend was often tracked only after the purchase was made, leaving the team unable to review approvals early enough or negotiate effectively. Flatiron turned to Tropic’s intake-to-procure platform to bring more structure and upstream visibility to procurement.

With Tropic, Flatiron Health built dynamic intake forms and no-code, rule-based workflows that routed requests to the right teams at the right time, including finance, legal, compliance, and security. The result was a streamlined purchasing process that cut average approval time by 50%—from about a month to two weeks—while also reducing duplicate suppliers and related costs. Flatiron Health now routes 730+ purchase requests through Tropic and uses it as its trusted starting point for procurement.

Flatiron Health

Silver Wade

Senior Manager