Case Study: Twilio achieves global travel visibility and scalable operations with TripActions

A TripActions Case Study

Preview of the Twilio Case Study

Twilio Finds Data & Insights It Needs to Scale with TripActions

Twilio, the global communications platform with offices around the world, needed a better way to manage travel and entertainment as it scaled. Its existing regional solutions were inefficient and made spend hard to understand, so Twilio chose TripActions as a corporate travel partner and platform that could support growth, improve traveler experience, and work globally.

TripActions implemented a single global solution for Twilio in just three weeks, giving employees an easy-to-use booking experience and finance teams much greater visibility into travel spend. As a result, Twilio gained better financial reporting, stronger cost control, and a unified program across offices worldwide.


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Twilio

Nina Panzeca

Travel Specialist


TripActions

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