Case Study: The Cornelia Street Cafe achieves improved service and guest experience with TouchBistro

TouchBistro helps The Cornelia Street Cafe improve service

The Cornelia Street Cafe is a beloved West Village artist café — serving food, wine, jazz, poetry and art since 1977 in a cozy 60-seat room. For 38 years the team relied on handwritten checks, which became hard to manage during packed shows and strained service efficiency.

Switching to the TouchBistro Team plan with tableside order management let servers take orders at the table, spend more time with guests and talk about food and wine pairings, and streamlined operations during busy nights. The change improved serving efficiency and guest experience — “TouchBistro just makes our life so much better,” says GM Jonathan Liska.

Cornelia Street Cafe

Jonathan Liska

General Manager