Case Study: Steam Whistle achieves 1.5-hour end-of-day reconciliation time savings with TouchBistro

TouchBistro helps SteamWhistle save 1.5 hours when reconciling at the end of the day

Steam Whistle is a pilsner brewery housed in a historic brick railway roundhouse in downtown Toronto that offers brewery tours, seasonal events and busy on-site service. With a full go-on setup, the team struggled with time-consuming end-of-day reconciliation—about two hours—and errors from manual processes.

By adopting TouchBistro’s Live Batching and line-busting capabilities, Steam Whistle streamlined transactions and removed the element of human error. Reconciliation time dropped to roughly 30 minutes, saving about 1.5 hours per day and speeding up overall service.

Steam Whistle

Josh Hillinger

Retail Manager