Case Study: Pampas achieves faster tableside service and increased sales with TouchBistro

Pampas - Customer Case Study

Pampas is a long-standing Brazilian churrascaria on the Las Vegas Strip, serving extensive Rodízio courses and surf & turf. With servers frequently leaving tables to take orders and compete for a fixed POS, the restaurant needed a faster, more reliable way to take orders and process payments to maintain service quality during busy shifts.

By implementing TouchBistro’s tableside ordering and mobile payments, Pampas enabled servers to take orders and process credit cards at the table, speeding service, improving customer experience, and reducing workflow friction — results that have translated into higher sales and better overall service.

Pampas

Gina Kamai

Pampas