Case Study: Little Lilly's Island Deli achieves accurate orders and streamlined operations with TouchBistro

Little Lilly’s Island Deli gained consistency with TouchBistro

Little Lilly’s Island Deli, a cozy Pine Island diner serving over 800 customers weekly and known for homemade soups and dozens of chicken salad variations, faced growing pains from taking custom orders on pen and paper. Inconsistent pricing, miswritten ingredients and frequent incorrect prep led to wasted time, rework and lost revenue.

Implementing TouchBistro’s iPad POS with pre-programmed menu items, custom buttons for regulars and integrated kitchen routing standardized pricing and eliminated order errors. The system made daily specials easy to add, reduced staff training time, simplified end-of-day reporting for taxes and menu decisions, and improved service speed, employee satisfaction and overall operations.

Little Lilly's Island Deli

Robin Lilly

Owner