Case Study: La Bartola achieves pandemic resilience and operational flexibility with TouchBistro POS & Reservations

How TouchBistro POS & Reservations Helped La Bartola Navigate the Pandemic

La Bartola is a vegan Mexican restaurant in Toronto’s Little Italy founded by Ivan Castro and Pedro Afif. They launched during the COVID-19 pandemic and struggled with repeated lockdowns, delayed openings, severe labor shortages, and a complex dining layout that made service and booking management difficult.

Implementing TouchBistro POS and Reservations gave them a portable, easy-to-learn system with mobile ordering, split-billing, adjustable licensing, delayed billing, and guest profiles. The platform streamlined service across multiple dining areas, simplified bookings and staff workflows, delivered sales and guest insights (leading to menu additions like a 10-taco platter), and helped La Bartola move from surviving lockdowns to steady growth.

La Bartola

Ivan Castro

Co-founder