Case Study: MarketMan achieves 85% less inventory time with TouchBistro

How TouchBistro POS + MarketMan Helped This Restaurant Reduce Time Spent on Inventory by 85%

Café Crêpe, a busy multi-location restaurant group, was struggling with a manual, paper-based inventory process that made it hard to track commissary and store-level stock, reconcile food costs, and pinpoint waste. As the business scaled, its existing POS system also proved clunky and lacked the inventory functionality the team needed. TouchBistro POS, together with a MarketMan integration, was introduced to replace the outdated workflow and give staff a simpler, more intuitive system.

With TouchBistro and MarketMan, Café Crêpe gained real-time visibility into inventory, waste, prep activity, and vendor pricing across locations, accessible from phone or laptop. The results were significant: troubleshooting time dropped from seven or eight hours a week to as little as five to 60 minutes, staff found the system easier to learn, and turnover fell in the first 30 days. TouchBistro and MarketMan also helped flag pricing issues faster and improved operational clarity, supporting both cost control and better day-to-day management.

MarketMan

Lewis Hart

Director of Operations