Case Study: Café Crêpe achieves an 85% reduction in inventory time with TouchBistro

How TouchBistro POS + MarketMan Helped This Restaurant Reduce Time Spent on Inventory by 85%

Café Crêpe, a growing multi-location full-service restaurant operating from a central commissary, was hampered by a manual paper inventory system and a clunky POS that couldn’t track transfers to individual stores. Reconciling theoretical vs. actual food costs was slow and error-prone—accounting and troubleshooting took many hours each week and made it hard to identify waste or location-specific issues.

By switching to TouchBistro POS with MarketMan, Café Crêpe gained intuitive POS functionality, integrated inventory and vendor management, and remote visibility into each location. The result: troubleshooting time fell from 7–8 hours to 5–60 minutes (about an 85% reduction), recipe and waste tracking became accurate, early staff turnover dropped, and managers gained clearer control over food costs.

Café Crêpe

Lewis Hart

Director of Operations