Case Study: Hapa Izakaya reduces errors and speeds up payments with TouchBistro

How TouchBistro helps Hapa Izakaya reduce errors

Hapa Izakaya, a Toronto full-service izakaya voted among the “Top Five Izakayas in North America,” needed a faster, more accurate payments and table-side ordering process to improve service and guest experience. Servers were looking for ways to reduce errors and speed up closing checks while maintaining strong guest interaction.

By adopting TouchBistro Pro with mobile payments, bill splitting and table management, Hapa Izakaya moved ordering to the table and accelerated payment processing. The result: fewer errors, faster checkouts, easier work for servers, and happier customers.

Hapa Izakaya

Mackenzie Isobe

Hapa Izakaya