Case Study: 7 Hills Brewing Company achieves a 30% labor cost percentage with TouchBistro

How TouchBistro Helps 7 Hills Brewing Co. Maintain a 30% Labor Cost Percentage

7 Hills Brewing Company is a multi-concept brewery founded in 2017 in Dubuque, Iowa with three very different venues and ambitions to expand. Growth was being held back by an older POS (Revel) that produced short, vague reports, couldn’t auto-assign party sizes or show table dwell time, and was slow to send orders—reducing turnover and obscuring profitability metrics.

After switching to TouchBistro’s multi‑unit, iPad-based POS, 7 Hills deployed tableside ordering (cutting order time from ~20 seconds to ~3 seconds, ~17s saved), gained robust real-time reporting and 7shifts integration, and launched commission-free online ordering. The change let them serve 8–10 more tables per day, keep labor costs around 30%, manage multiple locations from one platform, increase specials and check averages with menu photos, and generate the revenue to open a new event center and pursue a fourth venue.

7 Hills Brewing Company

Jeremy Hall

Front of House Director