Case Study: Monica’s Livermore achieves $10 higher average checks and renewed profitability with TouchBistro

How Monica’s Increased Average Check Size After Switching from Toast to TouchBistro

Monica’s Livermore is a popular farm-to-table brunch destination in California’s wine country that struggled with unreliable POS systems. Crashes and poor support from Toast (and later limitations with Square) cost the restaurant tens of thousands of dollars, hindered reporting and upselling, and left managers and servers needing a more dependable, easy-to-use solution.

After switching to TouchBistro, Monica’s gained an offline-capable, highly customizable POS with better reporting, integrated online ordering and gift cards, and faster workflows for staff. The change drove a $10 increase in average check size, doubled online orders, saved servers about an hour a day, reduced mistakes and comps, and helped the restaurant return to profitability and prepare for expansion.

Monica’s Livermore

Tiffany Bonner

General Manager