TouchBistro
65 Case Studies
A TouchBistro Case Study
Chicago Dog & Co., a family-owned restaurant started by sisters Sandra and Monica Rivera, brings Chicago-style hot dogs to Altamonte Springs. They opened just as the COVID-19 pandemic hit, navigating construction and permitting delays, supply-chain shortages and rising costs while building a walk-up concept that needed fast, flexible service.
The owners adopted TouchBistro POS and TouchBistro Payments Powered by Chase for an all‑in‑one platform—payments, online ordering, loyalty and gift cards—backed by a trusted bank partner. The integrated solution reduced POS errors, saved time and money, enabled offline payments and quick order modifications, and boosted customers through online ordering, helping streamline operations and support future growth.
Monica Rivera
Owner