Case Study: English Setter Brewery achieves organized guest checks and reliable order tracking with TouchBistro

English Setter Brewery Keeps Tabs Organized

English Setter Brewing is a Washington microbrewery that grew from a hobby into a bustling brewery and event space known for its upbeat atmosphere. Their challenge was keeping accurate guest checks as customers moved around the venue, sat outdoors, changed seats, or combined tables—making it difficult for staff to track orders and ensure timely delivery.

They implemented TouchBistro POS, which lets staff place, move, and combine orders without relying on fixed table numbers. The system kept orders organized and traceable across servers, so guests can roam freely while management and staff stay confident that every drink and order is accounted for and delivered to the right customer.

English Setter Brewery

Jeff Bendio

Owner