Case Study: DIAC boosts sales insights for 200 agents with Toucan

Communicate impactful daily insights to your Captive Automotive network

The customer, Diac, the financial subsidiary for Renault Group brands, faced a challenge in its booming Vehicle Financing & Insurance market. Its 200 sales agents were struggling with complex, untimely, and static reports, which was complicated by their varied data literacy levels and devices. To provide clear and actionable daily insights, they partnered with vendor Toucan and its Data Storytelling product.

The solution from Toucan was deployed to all 200 users in under four weeks, requiring no pre-requisites for device or data literacy. This equipped agents and managers with real-time insights, leading to a measurable impact of a 3-point gain in market share and a 10% increase in sales in 2020, with a 90% weekly usage rate.

Diac

Denis Rodrigues

Sales Director