Case Study: IBM advances leadership development with Torch and Praxis AI coaching

IBM boosts leadership readiness for AI as 70% of job skills change with Torch

IBM faced the challenge of adapting its entire workforce to the rapid changes brought by AI, requiring its people to think, work, and collaborate differently in order to execute its strategic vision. The company partnered with Torch to implement a leadership development solution combining expert human coaching with the Spark AI agent for practice and simulation.

The solution from Torch anchored coaching to the specific leadership capacities IBM needed, such as being more adaptive, agile, and collaborative. This human-plus-AI model provided a safe space for leaders to practice high-stakes moments and brought richer context back to their human coaches. As a result, IBM learned that technical skills alone were insufficient and that its human adaptation problem was being addressed, leading the company to embark on a second year of the program with Torch.

IBM