Case Study: Rockford Public Schools achieves streamlined user account management and enhanced security with Tools4ever's HelloID

Rockford Public Schools Seamless Upgrade From Umra to Helloid

Rockford Public Schools faced a complex identity and access challenge managing roughly 7,500 student and 1,500 staff accounts across a new hybrid Windows/Chromebook environment, where hiring, transfers and terminations were time-consuming and risked security gaps. To address this, the district upgraded from Tools4ever’s legacy UMRA to Tools4ever’s HelloID identity management solution.

Tools4ever implemented HelloID and integrated it with Active Directory, Skyward Business, Skyward Student SMS and Google, automating account provisioning so onboarding times fell from days to hours and the Application Portal now delivers 100% hands‑off software access. The deployment also disables inactive accounts within hours, improving security and compliance, and Rockford Public Schools reported strong, responsive support from the Tools4ever team.

Rockford Public Schools

Jon Kramer

Manager of Information Systems