Case Study: David Douglas School District achieves automated account provisioning and major time savings with Tools4ever HelloID

David Douglas School District - Customer Case Study

David Douglas School District, a K–12 district serving about 10,000 students across 16 facilities, faced a growing challenge of manually provisioning accounts and managing application access as they adopted more technology and moved toward 1:1 classroom devices. The district engaged Tools4ever and implemented its suite of identity products — including IdentityAccessManagement (UMRA), Password Synchronization Manager, Self‑Service Reset Password Manager (SSRPM) and the HelloID cloud SSO — to centralize and automate user lifecycle and access management.

Tools4ever built automated provisioning and SSO connectors that turned a weeks‑long, building‑by‑building process into one where users “have everything in a day,” cutting day‑to‑day management time in half and saving the helpdesk over half of its routine effort. HelloID was rolled out district‑wide by the start of the school year, reducing password resets, improving app access, and freeing IT staff to focus on higher‑impact projects — measurable resource and time savings credited directly to Tools4ever.

David Douglas School District

Shaun Sutliff

Network Administrator