Case Study: Careyn Homecare & Welfare achieves automated privacy-policy approval and 98% user acceptance with Tools4ever's HelloID

Careyn Automates Its Privacy Policy Approval Process With Helloid

Careyn Homecare & Welfare, a network of home care and welfare organizations in the Utrecht and Breda regions of the Netherlands, needed a reliable way to ensure flexible and external healthcare workers agreed to its privacy policy before accessing sensitive patient data. The manual process was time-consuming and hard to monitor, so Careyn engaged Tools4ever and its HelloID Identity-as-a-Service (HelloID Service Automation) to automate acceptance tracking.

Tools4ever implemented HelloID Service Automation so new users are shown the privacy policy at their initial login and must accept it before gaining network and application access, with acceptances recorded for audit. The automated solution produced immediate results — user acceptance reached 98% — while strengthening GDPR and NEN 7510 compliance, improving transparency, and simplifying access control for Careyn.

Careyn Homecare & Welfare

Ivo Jacobs

IT Project Manager