Case Study: Relish achieves rapid, board-ready consumer insights with Toluna QuickSurveys

Relish - Customer Case Study

Relish, a UK-based agency, was engaged by one of the UK’s largest multiple retailers to assess market impressions and sentiment that might be putting downward pressure on its share price. The retailer’s CEO demanded results in just a few days, so Relish partnered with Toluna, using Toluna QuickSurveys and Toluna Analytics to gather rapid, actionable consumer insights.

Toluna helped Relish design concise, on-the-fly QuickSurveys and applied Toluna Analytics to deliver results over a weekend, enabling Relish to present findings at the retailer’s critical Monday board meeting. Toluna’s responsiveness and support not only met the tight deadline but also boosted client confidence, preserved decision-making momentum, and created a halo effect that strengthened Relish’s relationships with its clients.

Relish