Case Study: Whisknladle Hospitality achieves 20% faster ticket times and reduced labor costs with Toast Mobile POS

Whisknladle Decreases Ticket Times by 20% with Toast Mobile POS System

Whisknladle, a San Diego farm-to-table restaurant open since 2008, needed a more flexible, cost-effective POS after its legacy system (Aloha) couldn’t keep up. Upgrading legacy software would have required roughly $15,000 per location and strained cash flow, so leadership prioritized a modern, affordable solution with financing options.

They chose Toast’s mobile POS with 0% interest financing over 36 months, deploying handheld tablets and a kitchen display system. The change cut average ticket times by about 20% and reduced table turn times by five minutes, allowing the restaurant to staff one fewer server per shift (saving roughly $50/day), eliminate paper tickets, and position Whisknladle for expansion.

Whisknladle Hospitality

David Balanson

Chief Operations Officer