Toast
124 Case Studies
A Toast Case Study
The Goat & Vine is a full-service restaurant in Temecula, CA (part of Riverside County) that, amid rapid growth and construction of a sister location, found its original POS (Clover) could not keep pace with high-volume, full-service needs — from seat-level ordering and course firing to reliable kitchen ticketing and managerial oversight. Leadership needed a scalable, restaurant-focused system to maintain service quality and support expansion.
They implemented Toast with a digital kitchen display system and seat-positioned ordering, giving real-time ticket reports and better manager visibility into comps and voids. The result: smoother service with fewer mistakes and faster turn times, a 9% year-over-year sales increase, and a 60% drop in comped checks (about $600/month saved), plus improved staff accountability and morale.
Nathan Rivera
Director of Operations