Case Study: Taste of Belgium achieves powerful integrations and streamlined operations with Toast

Taste of Belgium Unlocks Powerful Integrations with Toast Restaurant POS System

Taste of Belgium, a six-location restaurant group that began as a waffle cart in Cincinnati, needed a modern point-of-sale that could scale with the business and replace legacy on‑premise systems like Micros/Aloha. Director of Operations JT Riley and founder Jean‑Francois Flechet wanted real‑time reporting, centralized menu management, and the ability to integrate best‑of‑breed technology partners to streamline operations across all locations.

They implemented Toast’s cloud POS and APIs, giving them enterprise cloud management, instant visibility into product mix and sales, and easy remote menu updates. Integrated tools like HotSchedules for labor forecasting and TableUp for loyalty, reservations and waitlists reduced manual work, sped decision‑making (product analysis moved from days to minutes), and freed the team to focus on operations — results that turned JT into a strong advocate for the platform.

Taste of Belgium

JT Riley

Director of Operations