Case Study: Smallman Galley achieves data-driven restaurant operations with Toast POS

Smallman Galley Finds Versatile Restaurant Technology in Toast POS System

Smallman Galley, a Pittsburgh restaurant incubator with multiple food and beverage concepts under one roof, needed a versatile POS system that could give its tenants clear visibility into sales and labor while fitting an efficient, design-conscious space. The team also wanted reporting that was easy to read and useful for startup chefs managing several revenue centers.

Toast implemented its cloud-based POS system and compact tablet hardware, giving Smallman Galley real-time access to crisp, easy-to-interpret reports and an unobtrusive setup that staff could learn quickly. Using Toast, the team reviews sales trends by day and time to adjust menus, prep, and staffing, while the customer-facing tipping screen helped raise tip percentages and increase line-cook wages to as much as $16 per hour.

Smallman Galley

Ben Mantica

Co-Founder