Toast
128 Case Studies
A Toast Case Study
Protein Bar, an uber-healthy fast-casual franchise in the greater Chicago area, was looking to replace its legacy POS system as it scaled and needed technology that could keep up with its growth. The company turned to Toast, including the Toast POS platform and self-serve kiosks, to improve speed, flexibility, and customer experience while supporting its strategic expansion.
Toast implemented self-order kiosks, built-in online ordering, real-time reporting, and integrated support to streamline operations across locations. The results included 5–10% higher tickets at kiosks than at counters, online ordering savings of thousands of dollars per year by avoiding 2–3% third-party commissions, and faster, more accurate access to customer and business data through Toast.
Jon Arbitman
Sr. Technology Services