Case Study: Pat LaFrieda Meat Purveyors achieves reliable, fast checkout and hands-on support with Toast

Pat LaFrieda Counts on Superior Service from Toast

Pat LaFrieda Meat Purveyors, a family-owned supplier to New York’s top restaurants that opened its first retail outlet in The Pennsy, ran into crippling POS problems at launch: credit card machines failed, lines stretched blocks, and remote-install vendors provided poor support that hurt operations. After two unsuccessful systems, Pat needed a reliable partner who could deliver fast, hands-on service for a high-volume NYC location.

They switched to Toast, which provided in-person field installation, thorough staff training, and accessible ongoing support. The result was a simple, dependable POS that reduced wait times, performed under game-day pressure, restored operational confidence, and prompted Pat to recommend Toast to other restaurateurs.

Pat LaFrieda Meat Purveyors

Pat Lafrieda

Owner