Case Study: Park Burger achieves 20% faster ticket times and improved guest experience with Toast

Park Burger Teams Up with Toast to Improve Efficiency and Innovate on the Guest Experience

Park Burger, a Denver burger concept founded in 2009 that blends fine-dining hospitality with quick-service speed and locally sourced ingredients, faced inefficiencies from paper orders, slow front-to-back communication, and high hardware costs while migrating from legacy POS systems. Leadership wanted a cloud-based, flexible solution that would speed service and lower operating expenses without sacrificing guest experience.

By deploying Toast handhelds, a kitchen display system (KDS) and Android-based POS hardware, Park Burger linked servers and kitchen stations instantly, eliminated lost tickets, and reduced unnecessary walk time. The result: ticket times fell by 20%, labor and hardware costs dropped, order flow and kitchen efficiency improved, and guests received faster, more seamless service.

Park Burger

Peter J. Newlin

President