Case Study: Odd Duck boosts annual sales by $500,000 with Toast Go™ (Toast)

Odd Duck Increases Annual Sales by $500,000 Using Toast Go

Odd Duck, an Austin farm‑to‑table restaurant that grew from a food truck into a full‑service destination, faced long guest wait times during rapid growth—Friday waits for a table for two were often 1.5–2 hours—threatening customer satisfaction and revenue. The team partnered with Toast to modernize operations and improve service.

By deploying Toast POS and Toast Go™ handhelds, Odd Duck cut table turn times by 30–45 minutes, enabling the restaurant to serve more guests and drive an additional $500,000 in annual sales. The handhelds also increased reported tip income by $6,000–$7,000 per server, boosting employee retention, and allowed servers to spend more time engaging with diners for a better guest experience.

Odd Duck

Cory Neel

General Manager