Case Study: Michelin-rated Sepia achieves improved efficiency and seamless kitchen communication with Toast

Michelin-rated Chicago restaurant Sepia and sister restaurant Proxi are more efficient with cloud-based technology

Chicago’s Michelin-starred Sepia and its sister restaurant Proxi needed to modernize aging PC-based systems that forced managers to make on-site changes and distracted staff from guest service. Managing partner Emmanuel Nony wanted an accessible, user-friendly platform that would let servers focus on food and hospitality rather than technology.

They implemented Toast’s cloud-based POS and kitchen display screens, with a smooth rollout even during the busy holiday season and rapid staff adoption. The color-coded, real-time displays improved communication between front-of-house and the kitchen, boosted expediter accuracy and order flow, and gave management remote visibility and peace of mind to support future growth.

Sepia

Emmanuel Nony

Managing Partner