Toast
124 Case Studies
A Toast Case Study
Meizhou Dongpo, a beloved Chinese restaurant group with 150+ locations in China, set out to expand in the U.S. with five Los Angeles–area restaurants and ambitions to scale to hundreds. Their legacy on‑prem POS system proved inflexible for rapid growth, couldn't print Chinese characters for kitchen tickets, and lacked the data export and cloud capabilities Eric Yang needed to manage operations and control costs.
They adopted Toast’s cloud-based Enterprise POS for a modular, scalable platform that integrates with Restaurant365 and other systems. Handheld tablets let servers take orders and process payments tableside—boosting tips by 25–30% and speeding service—while bilingual kitchen tickets reduced errors; centralized reporting and data export made sales, labor, and inventory decisions more data-driven and easier to scale.
Eric Yang
Chief Information Officer