Toast
124 Case Studies
A Toast Case Study
Mei Mei Boston, a restaurant and food truck co-founded by Irene Li, needed to replace paper ticket books and gain clear visibility into sales, labor and menu performance across both the restaurant and the Mei Mei Street Kitchen food truck. They also needed an easy-to-learn system to onboard cooks with limited line experience and to track frequently changing menu items and specials.
By adopting Toast’s quick service and food truck POS, Mei Mei gained a unified view of sales and labor, an intuitive expo screen for fast staff training, and detailed reporting down to the hour and by server. The result was streamlined operations, faster onboarding, stronger data-driven menu decisions, and improved growth visibility supported by reliable customer service.
Irene Li
Mei Mei