Toast
124 Case Studies
A Toast Case Study
Komé is a six-location modern Japanese restaurant group in Austin that grew from a food truck and struggled with unreliable POS and scheduling tools as it scaled. Management faced inefficient order-taking, slow table turns, and a spreadsheet-based scheduling “nightmare” that made it hard to control labor and staffing across locations.
By adopting Toast POS and integrating it with 7shifts, Komé streamlined ordering, cut table turn times, centralized manager communications, and built labor-accurate schedules. In the first five months they reduced labor cost percentage by 13% and increased labor productivity by 7%, saved about $1,500/month from Toast’s software plus $1,200+/month from online ordering, and now average 65 Manager Log Book entries daily for better day-to-day planning.
Elizabeth Hyman
Kome Sushi Kitchen