Case Study: Brixens achieves 10% week-over-week revenue growth with Toast POS

How Brixens is Increasing Revenue 10% Week Over Week with Toast POS System

Brixens is a fast‑growing, scratch‑cooked restaurant in Albuquerque known for a highly customizable menu that accommodates dietary restrictions. After opening in 2017 they struggled with their first POS, Micros — delayed launch, orders disappearing from kitchen screens, ticket times sometimes near two hours, and over $50,000 in comped meals in the first six months due to system failures and lack of support.

Brixens switched to Toast, installing five terminals and dedicated kitchen display screens for each station so staff only see relevant orders. The change brought reliable communication, drastically shorter ticket times (their slowest is now about 30 minutes), near elimination of comped meals, and sustained sales growth of at least 10% week over week, giving the team confidence to advertise and pursue ambitious growth.

Brixens

Tanya Sanchez

General Manager